Loading

Privacy Policy

Last updated: September 2026  |  Effective: Immediately

1 Who We Are

Seed in the Ground International Mission ("SIGIM," "we," "our," or "us") is a registered non-profit organization dedicated to sustainable agriculture, youth empowerment, women's leadership, and community development across Zimbabwe, Ghana, Malawi, Jamaica, Namibia, and the United States.

Our registered office address and data controller contact is: info@seedsintheground.org. We are committed to protecting your privacy and handling your data with transparency, integrity, and care.


2 What Information We Collect

We collect information in the following ways:

Information You Provide

  • Full name and email address
  • Phone number (if provided)
  • Country and physical address (for donations)
  • Payment details (processed securely by Stripe/PayPal — we never store card numbers)
  • Messages sent via the contact form
  • Volunteer or support application details

Information We Collect Automatically

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs and search terms
  • Cookie data (see Section 5)

3 How We Use Your Information

We use the information we collect for the following purposes:

  • To process your donation and issue a tax-compliant receipt via email.
  • To respond to your inquiries, applications, or volunteer requests in a timely manner.
  • To send you impact updates, newsletters, or programme news — only if you have opted in.
  • To improve our website, services, and the user experience for all visitors.
  • To comply with applicable laws, regulations, and reporting obligations.
  • To detect and prevent fraudulent or unauthorized activity.
We will never sell, rent, or trade your personal data to third parties for marketing purposes. This is a core commitment of SIGIM.

4 Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These include:

  • Stripe / PayPal — secure payment processing (they are PCI-DSS compliant)
  • Google Firebase / Firestore — secure, encrypted database storage
  • Vercel — website hosting and deployment
  • Email providers — for sending donation receipts and newsletters

All service providers are contractually obligated to protect your data and are permitted to use it solely for the services they provide to us.

We may also disclose your information where required by law, court order, or government authority.


5 Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use:

Cookie TypePurposeDuration
Strictly NecessarySession management and security (e.g., admin login)Session
FunctionalRemember your preferences (e.g., language, currency)1 year
AnalyticsUnderstand website traffic and user behaviour (anonymised)Up to 2 years

You can control cookies via your browser settings. Disabling cookies may affect some functionality of the site.


6 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Donation records are retained for a minimum of 7 years to comply with financial reporting obligations. Contact messages are typically retained for 24 months.


7 Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

Access

Request a copy of the data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your personal data ("right to be forgotten").

Object

Object to processing based on legitimate interests.

Restriction

Ask us to restrict processing in certain circumstances.

Portability

Receive your data in a structured, machine-readable format.

To exercise any of these rights, please email us at info@seedsintheground.org. We will respond within 30 days.


8 Security

We take data security seriously. Our website is served over HTTPS (SSL/TLS encryption). Payment transactions are processed entirely by PCI-compliant providers (Stripe/PayPal) — your card data never touches our servers. Our database (Google Firebase) uses industry-standard encryption at rest and in transit. While we strive to protect your data, no method of transmission over the internet is 100% secure.


9 Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.


10 Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with a new "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.


11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

Seed in the Ground International Mission

Still have questions?

Our team is happy to answer any questions about how we handle your data. Get in touch anytime.

Contact Us